Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about our amenities and services
Accommodation
Activities
Amenities
Food & Dining
Nearby attractions
Transportation
When can I check in and check out?
• Check‑in: 2:00 PM – 10:00 PM
• Check‑out: 7:00 AM – 10:00 AM
Early arrival or late check‑out may be possible upon prior arrangement.
Are you open year‑round?
We welcome regular guests from March 15 through November 15 each year. Outside this period, we accept only organized groups by prior arrangement.
How many people can the standalone vacation home accommodate?"
The standalone vacation home accommodates up to 6 adults.
It has 2 bedrooms with double beds and two sofa beds in the living room.
How many people can the Deluxe room accommodate?
The Deluxe room accommodates up to 3 guests.
Deluxe rooms feature either two twin beds or one double bed for two guests, plus one rollaway bed or extra single bed for one guest.
Deluxe rooms feature either two twin beds or one double bed for two guests, plus one rollaway bed or extra single bed for one guest.
How many guests does the Standard room accommodate?
The Standard room accommodates 2 adults and one child on an extra rollaway bed. You can choose a room with two twin beds or one double bed.
What are the payment methods?
Payment by credit card or cash upon arrival.
Are parties allowed in the accommodation?
No, parties are not allowed out of consideration for other guests in neighboring rooms.
Is smoking allowed in the rooms?
No, smoking is not allowed in the rooms. Smoking is permitted in the garden, which is furnished with chairs, tables and benches; in case of bad weather you may use the covered gazebo.
Do the rooms have a bathroom?
Yes — every room has a private bathroom with a shower. Each bathroom is supplied with a hairdryer, hand soap, and shampoo.
Is there a TV in the rooms?
Yes — each room is equipped with a flat‑screen TV and a satellite receiver offering a wide selection of channels.
Do the rooms have a balcony?
No — the rooms do not have balconies.
What additional amenities are available in the standalone vacation homes?
The standalone vacation home features a full-size refrigerator, an electric kettle, a stove and oven. You’ll be welcomed with tea and instant coffee for self‑service.
What additional amenities are available in the rooms?
Each room is equipped with a mini‑fridge and an electric kettle, and you’ll be welcomed with complimentary tea and instant coffee for self‑service.
Is cooking allowed on the premises?
Cooking is not possible in the rooms as they do not have kitchens. The standalone vacation homes feature a kitchen with a dining area. All guests are welcome to use the outdoor barbecue and the garden fireplace. Firewood is provided; if you wish to use charcoal, please bring your own.
Does the accommodation have air conditioning?
Yes — each room has its own air‑conditioning unit with both heating and cooling functions.
Advance payment and cancellation?
Cancellation and prepayment policies vary by accommodation type. You will be informed of the details at the time of booking.You can read more details about the Terms & Conditions at the following link: Guest House Rustico — Terms & Conditions
Do you provide children’s and extra beds?
Yes — we offer children’s beds and extra/rollaway beds. The number and availability depend on the type of accommodation and are subject to availability.
What are the rules for children’s stays?
Children of all ages are welcome.
- Children aged 0–2 stay free of charge.
- Children aged 3–10 are charged 50% of the adult rate.
- Guests 11 years and older pay the full adult rate.
- Upon request and subject to availability, we provide:
- a complimentary baby crib for children up to 2 years;
- rollaway/extra bed for children aged 3–10.
How can I book accommodation?
You can book accommodation in several ways:
- through our website: Reserve Now
- directly by phone at +385 98 572 858,
- by email at info@plitviceaccommodation.com,
- through our Booking.com listing
What types of accommodation do you offer?
We offer 17 rooms in various categories (Standard, Deluxe) and 2 standalone vacation homes featuring a kitchen, living room, balcony and private entrance.
Do you have Wi‑Fi?
Yes — Wi‑Fi is available throughout the property and is completely free of charge.
Are pets welcome?
Yes. Small dogs and other small pets are welcome with prior notice.
Please observe our pet rules:
- Do not leave pets alone in the room/house without supervision.
- Pets are not allowed to sleep on beds.
- Bathing, showering, or grooming pets inside the accommodation units is not permitted.
Is there free parking?
Yes — free parking is available for all guests. No reservation is required.
How far are you from Plitvice Lakes National Park?
We are located about 8 miles (13 km) from Entrance 2 of Plitvice Lakes National Park, approximately a 15–20 minute drive by car or bus.
What to do in the area?
Besides visiting Plitvice Lakes, guests enjoy hiking and cycling, wildlife and nature watching, barbecues, and relaxing in our garden.For more information about activities and attractions near Guest House Rustico, please visit our website:Nearby attractions or Map of locations
Do you offer bike rentals?
Yes — we have bikes in various sizes available for our guests to use free of charge.
Do the rooms have a bathroom?
Yes — every room has a private bathroom with a shower. Each bathroom is supplied with a hairdryer, hand soap, and shampoo.
Is there a TV in the rooms?
Yes — each room is equipped with a flat‑screen TV and a satellite receiver offering a wide selection of channels.
Does the accommodation have air conditioning?
Yes — each room has its own air‑conditioning unit with both heating and cooling functions.
Do you have Wi‑Fi?
Yes — Wi‑Fi is available throughout the property and is completely free of charge.
Is there free parking?
Yes — free parking is available for all guests. No reservation is required.
Is there an electric vehicle charging station near your property?
Currently, there is one charging station located about 1.2 miles (2 km) from our property.More details are available at the following link https://www.plugshare.com/
Is cooking allowed on the premises?
Cooking is not possible in the rooms as they do not have kitchens. The standalone vacation homes feature a kitchen with a dining area. All guests are welcome to use the outdoor barbecue and the garden fireplace. Firewood is provided; if you wish to use charcoal, please bring your own.
Do you offer food, and what options are available?
Yes — for an additional charge we offer food and drinks at our restaurant, Bistro Vila Velebita, located 0.6 miles (1 km) from the property. You can view the menu at the following link: Bistro Vila Velebita
Is there a shop or restaurant nearby?
Yes — there is a large supermarket about 0.9 miles (1,4 km) from the property.In Korenica (about 2.5 miles away – 4 km) you’ll find several small shops, a bakery, a pharmacy and a local market.
Our restaurant Bistro Vila Velebita is about 0.6 miles (1 km) from the accommodation, and there are several other restaurants nearby.
For more information about locations near Guest House Rustico, please visit web links Nearby attractions or Map of locations.
Our restaurant Bistro Vila Velebita is about 0.6 miles (1 km) from the accommodation, and there are several other restaurants nearby.
For more information about locations near Guest House Rustico, please visit web links Nearby attractions or Map of locations.
Which places are worth visiting near our accommodation?
You can see the locations near our property at the following link:Nearby attractions or Map of locations
Is there an electric vehicle charging station near your property?
Currently, there is one charging station located about 1.2 miles (2 km) from our property.More details are available at the following link https://www.plugshare.com/
Is there public transportation from your accommodation to Plitvice Lakes National Park?
Yes — there is a regular bus service year‑round. The bus stop is located approx 0.6 miles (1 km) from our property.
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3 Apr–15 Nov 2026
Monday - Sunday
7:00 AM - 10:00 PM